Returns & Refund Policy
At Mr Fix Tools, customer satisfaction is important to us.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must:
Be unused and in its original condition.
Be returned in its original packaging.
Include all accessories supplied.
Refunds
Once your returned item has been received and inspected, we'll notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method within 5–10 business days.
Non-Returnable Items
The following cannot be returned:
Used products
Damaged items caused by misuse
Clearance or final sale items
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can resolve the issue.
Contact
If you have questions about returns or refunds, please contact us through our Contact Us page.
Thank you for shopping with Mr Fix Tools.